Last updated: September 5, 2026
These Terms of Service ("Terms") govern your access to and use of the website located at www.standardoperationsgroup.net (the "Site") and the services provided by Standard Operations Group ("we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use our Site.
Standard Operations Group provides operations consulting, workflow design, communication and customer-response tooling, and related advisory services for local service businesses. Specific deliverables, timelines, and scope for any engagement will be defined in a separate written agreement between you and Standard Operations Group. These Terms do not override the terms of any signed service agreement.
While we work hard to help your business run more smoothly, every business is different. We do not guarantee any specific outcome, revenue figure, cost savings, or time savings from our services. Any examples, illustrations, or figures shown on this Site are illustrative and do not represent a promise or guarantee of future results. Your actual results depend on many factors, including your industry, effort, market conditions, and how you apply the work we do together.
You agree to provide accurate, current, and complete information when engaging with us, and to maintain the confidentiality of any account credentials or access we provide. You are responsible for all activity that occurs under your account and for ensuring that any information you share with us is accurate and lawful to share.
You agree not to use the Site or our services to: (a) violate any applicable law or regulation; (b) infringe the rights of any third party; (c) transmit unsolicited communications, spam, or malicious content; (d) attempt to gain unauthorized access to any part of the Site or its underlying systems; or (e) interfere with or disrupt the Site's operation.
All content on this Site — including text, graphics, logos, images, and software — is the property of Standard Operations Group or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission. Custom work created for you under a signed agreement is governed by the ownership terms in that agreement.
Our services may involve or connect to third-party tools, platforms, or services. We are not responsible for the availability, accuracy, or performance of those third-party services, and their use is subject to their own terms and policies. You are responsible for reviewing and complying with any third-party terms that apply to tools you choose to use.
To the fullest extent permitted by law, Standard Operations Group and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business interruption — arising out of or related to your use of the Site or our services, whether based on warranty, contract, tort, or any other legal theory. Our total liability for any claim arising from these Terms or your use of the Site is limited to the amount you have paid us, if any, in the twelve (12) months preceding the claim.
The Site and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, error-free, secure, or that any information or results obtained through it will be accurate or reliable.
You agree to indemnify and hold harmless Standard Operations Group and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Prince William County, Virginia.
If you have questions about these Terms, you can reach us at (571) 300-7683 or through the contact information on this Site.